Troubleshooting on the Africa Guide

Our Africa Guide is not compatible with these unit/s:

– Old Nuvi 310 (it doesn’t have an “Extras” feature in order to access the guide).

Photos not showing on the guide:

The Garmin Colorado GPS series was designed without the functionality to show photos in these files.

The Montana GPS also did not show any photos, but Garmin released a new software update in October 2011 (v3.60) which fixed this. This fix is available on the webupdater on the Garmin site.

The Oregon 300 GPS: if no photos are shown, update to the latest firmware. Oct-11 this was v4.20. The latest software updates are available on the webupdater on the Garmin site.

The GPS Unit switches off when accessing some POIs in the Africa Guide:

  • Some newer GPS units, like the Nuvi 40, does not accept long text fields if built into the Africa Guide in a certain way, many older GPS units did not have this problem. As from version 12.05 this problem should no longer occur, as T4A has changed the way the Africa Guide is built wrt using fields for long strings of text etc. If you do experience this problem, please contact us, so that we can supply you with a later version of the Africa Guide.

Difficulty in accessing the information on the Africa Guide on the Garmin eTrex 20:

  • The only way to access information on the Africa Guide is via a POI on the GPS map on your GPS unit.
  • Once you have chosen the POI you are interested in on your GPS, press the “menu” button on the side of the eTrex, and then scroll down and choose the option “Review Point” on your GPS screen…a photo and information will pop up if it is available for that particular point.

What are your feelings

Updated on September 20, 2025

Still haven’t found what you’re looking for?

Let us know how we can help or send us feedback to improve our documentation

Sign up to our newsletter