If you have a technical problem, in order for us to assist you, it will help a great deal if you can send us some device and APP info from your device.

To do this, go to Menu > Setting > More Settings >

More Settings and then click the Send Device Info to T4a hyperlink.

This feature is useful if users have some issue with the app on their device, but no specific error, or if they get an error that doesn’t give them the ability to share it with us directly.

Note that the system will simply pre-populate an email to be shared with us, but users have the ability to add any content they want to that email, to explain the problem etc.